Did you have a good experience with us?
I consider myself a very particular client. I want what I want, and Jill and her team were able to get me exactly what I wanted. I desired a custom engagement ring for my fiancé. The timeframe was limited and offered the options to me, but follow up with me with updates in a very time efficient manner. I was recommended to The Estate Watch & Jewelry Co. by a friend, and based on my experience only want to work with them in the future. Their jewelers took my idea, and made it happen. If you are interested in creating a magical piece, this is the place to go. Fast, efficient, and super affordable!
Awesome customer experience. Amazing quality, and variety of jewelry.
I have been to the Estate Watch & Jewelry Company many times over the years to window shop, and during that time have made one purchase and one repair with excellent results. The purchase happened when I came across "a grail watch" that they had for sale on "the bay". The next day I hustled over and after examining the watch, I purchased it! Fast forward five years. I had a problem with the watch and I took it in expecting them to take a few weeks to do a clean/oil/adjust to fix the watch. Nope - two days later it was repaired and ready for pick up at no charge to me! The repair was to a solid gold vintage model of a world-renowned "crown" watch for which they did a full service and replaced the broken winding spring. They returned the watch to me in the same mint condition that it was when I brought it in - which means they didn't polish it as required by most service centers of that brand - all at an amazingly reasonable price. In short, I am happy to recommend the Estate Watch Company to anyone looking to make a purchase or get a repair. The staff is professional, courteous, and truly passionate about what they do. HK
Susan was a very informed and sensitive person to deal with. It truly was a pleasure. The drop necklace we purchased was priced very fairly and the necessary adjustments were done quickly and efficiently. I highly recommend this establishment.
I ordered some earrings from their website. Susan responded to my website inquiry that they were available. I completed the transaction over the phone and she sent them to me in a two-day express package with insurance. I'm very pleased with the purchase and highly recommend this company and their website.
The Estate Watch & Jewelry Company is one of a kind! My fiance got my engagement ring custom designed there and it's stunning. He met with Jill (the owner) multiple times to ensure the ring was everything that I wanted. The shop is in a great location and they recently remodeled/expanded. Best of all: their customer service is superb. You can always get ahold of them. I drop off my ring for cleanings and the turnaround time is QUICK. They've even delivered it to me on days that I couldn't pick it up. I would highly recommend The Estate Watch & Jewelry Company if you're looking for quality, custom jewelry.
I just had the best day because I stopped into this gem of a jewelry store!! It’s my favorite place to find something special & totally unique! The service, staff, and quality jewelry are all top notch!! Go visit Susan...you will have the best time finding your dream piece of jewelry!!
Best experience with a jeweler by far. I heard of The Estate Watch & Jewelry company from a friend and came to them asking for a miracle. I had an idea of a...READ MORE
I took a mint condition Rolex to them that I had priced with two other dealers. I was assigned to one of their buyers (Addison Edwards), he quickly...READ MORE
I can not recommend them enough. I've been looking for an alexandrite to commemorate the birth of my son, and it's notoriously hard to find. Add to that,...READ MORE